Refund policy

Refunds Policy

We do not accept refunds or exchanges for change-of-mind purchases. All items from our online store are sold on a non-returnable basis, except where required by law, including the Australian Consumer Law (ACL).

You may be eligible for a refund or exchange if:

• You received an incorrect item (unused and in original condition), or
• The item is faulty, damaged, or does not match its description.

Please contact us within 7 days of receiving your order at info@atasteofavon.com.au. As our products are food items with a best-before date, we can only accept returns of unopened products with the tamper-evident seal intact, in their original re-saleable condition.

If you wish to cancel an order before fulfilment, please email us as soon as possible and we will do our best to accommodate your request.

Shipping Disclaimer: We are not responsible for lost, delayed, or damaged shipments caused by Australia Post, but we will assist wherever possible. Please ensure your email address is correct at checkout to receive tracking updates.